Why choose our lighting products?
We have more than 18 years of experience in the LED light industry. Our highly qualified staff handles all development, sourcing, quality control, and shipping efficiently to ensure professional service.
Can we obtain a sample before placing an order?
Yes, free samples are available if the item is in stock. For customized logos or designs, a sample cost applies. Samples are sent via courier, with the courier fee covered by the requester.
What is the lead time for samples and mass production?
Stock samples ship within 2 days. Customized samples take approximately 7 days. Bulk orders generally have a lead time of 30 days, depending on the quantity and specific requirements.
How do you ensure product quality?
Our quality control team performs in-line and final inspections for every product based on AQL standards. A detailed inspection report is provided for approval before any shipment.
What are the shipping options and delivery times?
Large orders are recommended for sea shipment (approx. 30 days) or air (approx. 7 days). Small orders or samples are sent via DHL, TNT, UPS, or FedEx, typically arriving within 3-5 days.
How are faulty products handled?
Our defective rate is maintained below 3‰ through strict production control. For any defective products, we provide replacements or resolve the issue through mutual discussion.