Q1: What are the available Trade Terms?
We offer Ex-work factory, FOB, and CIF terms for our global clients.
Q2: How long is the product guarantee period?
We provide a one-year quality warranty for this multifunctional light.
Q3: What is the typical production lead time?
Standard production takes 25-30 days after deposit. During peak seasons (Aug-Oct), it may extend to 30-40 days.
Q4: What are your payment terms?
We accept T/T or L/C at sight. A 30% deposit is required to start production, with the balance due before shipment.
Q5: How are the products packed for shipping?
Products are packed in carton boxes with pearl cotton protection. Fragile parts are reinforced with wooden frames.
Q6: What happens if the product is damaged during shipping?
Our shipping agency ensures safety, but if damage occurs, they are responsible. We will assist in compensation or replacement of parts.