Frequently Asked Questions
Q: Is there a Minimum Order Quantity (MOQ)?
A: No, we welcome sample orders and trial orders of any size.
Q: What quality tests are performed before shipment?
A: Every light undergoes anti-shock tests, electrostatic protection, 3-hour aging tests, and IP67/68 waterproof testing.
Q: What is the failure rate of these lights?
A: Our failure rate is extremely low, maintained between 0.1% and 0.3%.
Q: How do I claim a replacement for a broken unit?
A: Simply provide a short video/photo of the damage and a photo showing the date mark after cutting the wire; we will provide a free replacement in your next order.
Q: What payment methods are accepted?
A: We accept TT, Western Union, D/P, and Paypal.
Q: Why choose your products over others?
A: Experienced manufacturing since 2011, strong R&D for new products every 3 months, and competitive pricing for premium materials.