Q: What's your sample policy?
A: Sample time 7-10 days for custom items and 3-5 days for in-stock items. Sample fee is refundable after placing formal order.
Q: What's your payment terms?
A: T/T 30% deposit before production and the balance before delivery. L/C, T/T, and PayPal are acceptable.
Q: What's your minimum order quantity?
A: For custom items, usually 300pcs/style/color. For in-stock items, mixed styles and small quantity are also acceptable.
Q: Can you add our own logo on the products?
A: Yes, we can add logos by lasing, engraving, embossing, stamping, printing etc. We can provide reference pictures for your choice.
Q: Could you provide design services?
A: Yes, we have a professional design team. You can send us your ideas to get a pre-production sample or revise our current designs.
Q: What is the lead time for mass production?
A: Typically 15 days for a 20,000 PCS order, with total delivery time ranging from 5-30 days depending on shipping method.