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Frequently Asked Questions
1. How to purchase your products based on specific requirements?
You can provide us with your technical drawings, and we will produce them accordingly. If you don't have a clear plan, our design team can assist in creating a solution for you.
2. What are the accepted payment methods?
TT and L/C are acceptable. Generally, a 30% deposit is required before production, with the remaining 70% balance due before loading via TT.
3. What is the typical delivery timeframe?
Delivery time depends on the order quantity. Generally, orders are fulfilled within 15 to 30 days after confirmation.
4. How is the product packaged for international shipping?
Inner boxes and master cartons follow international standards. We also offer custom packaging and palletizing (approx. 1000kg per pallet) to prevent damage during transit.
5. Can I request a sample before a bulk order?
Yes, samples typically take about 7 days depending on complexity. Standard samples are often provided free of charge.
6. Is customized design available for different dimensions?
Absolutely. You can specify the exact dimensions you need before placing an order, and our team will adjust the production to fit your needs.