Frequently Asked Questions
Q1 How are your lights different from other suppliers?
We utilize rich experience in circuit board design, using ROHS materials and PCB thickness over 2mm for high heat dissipation. Our housings use ROHS ADC12 Aluminum for better anti-vibration performance, paired with high-intensity CREE LEDs.
Q2 When will my order ship?
Sample orders are typically shipped within 3-5 working days after payment. Bulk orders usually take between 7 to 15 working days depending on the volume.
Q3 What kind of packaging is used?
Our lights are standardly packed in neutral boxes. Custom-made boxes are also available upon customer request to meet specific branding needs.
Q4 What payment terms do you accept?
We accept various payment methods including PayPal, Western Union, TT (Telegraphic Transfer), and LC.
Q5 How do you handle after-sales service?
With a defective rate of only 0.5%, we stand by our quality. For any issues, simply provide high-definition photos or video, and we will provide replacement parts or new units with your next order after approval.
Q6 Are these lights suitable for marine environments?
Yes, with an IP67/IP68 waterproof rating and anti-corrosion stainless steel brackets, these light bars are designed to perform reliably in marine and agricultural tractor lighting applications.