Frequently Asked Questions
● Do you have MOQ for led strip light?
No MOQ requirement; 1M for sample checking is available to ensure quality before bulk orders.
● What is the standard lead time?
Samples typically take 3-5 days, while mass production orders generally require 1-2 weeks depending on volume.
● Can I customize the logo on the strip?
Yes, we support logo printing. Please provide your design requirements formally before production starts.
● What kind of guarantee do you provide?
We offer a 3-year warranty. Our products are engineered for durability with a 50,000-hour working lifetime.
● How is the parallel wiring beneficial?
The parallel design ensures that if a single LED is damaged, the rest of the segment continues to operate normally.
● How are faulty products handled?
During the guarantee period, we replace quality-related failures with new products or discuss repair solutions for batch issues.