1. What are your payment terms?
T/T, Paypal, and Western Union are all available for your convenience.
2. What are your shipping terms?
Small sample orders are sent via express courier (DHL, UPS, TNT, Fedex). Bulk orders can be shipped by air or by sea.
3. Do you offer customized services?
Yes, we provide customized stickers, usage manuals, color boxes, customized cartons, and logo laser/pad printing.
4. What is the delivery time?
Sample orders take 3-5 working days, while bulk orders typically take 15-30 days.
5. What is your warranty policy?
We offer a 1-year warranty. Our defective rate is less than 0.5%. If you encounter a problem, provide clear photos or video, and we will send replacements in your next order.
6. How should I prepare for an order?
Please provide the model name, beam pattern, quantity, detailed shipping address with post code, and your preferred shipping and payment methods.